D4 Consultores
D4 Consultores
D4 Consultores

4 Mobile: field operations control

Maximize your workforce visibility and ensure excellent service in real time. Automate report generation, schedule visits/appointments, and improve communication within your operations team.

 

ABOUT 4 Mobile

Control operational costs and assign the right talent to every project

Operational resilience (offline)

Keep operations running even without connectivity. Data syncs automatically once a network is available.

Oversight & governance

360° visibility of field activities, enabling proactive, transparent, and auditable management.

Full connectivity

Keep teams aligned in real time, eliminating silos and accelerating on-site issue resolution.

A complete ecosystem for
field team management

Key functionality modules

Command center

01

Optimize your operational logistics with advanced monitoring tools from the platform:

  • Real-time geolocation: Know the exact location and routes traveled by your agents for seamless logistics management.


  • Intelligent assignment: Schedule visits manually or automatically based on each agent's profile, specialization, and availability.


  • Monitoring: Receive proactive alerts about the status of mobile devices to prevent lost contact during the workday.
    • Productivity and on-site execution

    02

    Empower your team with a mobile interface that guides their performance:

  • Dynamic Calendar: Immediate synchronization of appointments, changes, or cancellations directly on the agent's device.


  • Structured Work Protocols: Customized questionnaires that ensure the collection of key data and standardization of service on every visit.


  • Data Integrity: Automated recording of event start and end times with security protocols that prevent data tampering.
    • Data and quality

    03

  • Strategic Questionnaires: Designs diagnostic and auditing tools with mandatory fields to eliminate the loss of critical information.


  • Voice of the Customer: Integrates satisfaction surveys at the end of each visit to measure service levels in real time.


  • Exportable Analytics: Transforms field activity into executive reports that can be exported to Excel for trend analysis and service optimization.
    • ADVANCED FEATURES

    Centralized administration and security aligned with your organization

    01 Centralized administration

    Comprehensive management of catalogs, information architecture, and security roles, enabling full administrative autonomy.

    02 Business integration

    Connection to your company's Active Directory, ensuring secure access management aligned with your IT policies.

    03 Key Metrics Management

    Define and monitor service levels for each process, with a proactive alert system that guarantees compliance with committed response times.

    04 Security and access control

    Granular access management ensures each user interacts only with the information and functionalities they need.
Fully aligned with your Information Security policies.

    02
    Contact
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    Fb. | Ig. | In.

    México

    Av. Insurgentes Sur 1685,
    Guadalupe Inn, CDMX.
    C.P 01020

    Chile

    Av. Holanda 099, Oficina 1101, Providencia, Santiago.

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